Refund Policy

At Prospering Mind & Wellness Care, we strive to provide high-quality mental health services. Please review our refund policy carefully before purchasing or scheduling services.

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1. Telehealth & In-Person Sessions

All appointments are pre-scheduled and confirmed.

Cancellations must be made at least 24 hours in advance to avoid charges.

Sessions missed without prior notice may not be refunded.

2. Deposits & Prepayments

Any deposits or prepaid sessions are non-refundable if the session is canceled less than 24 hours before the scheduled time.

Deposits are applied toward your scheduled appointment(s).

3. Insurance & Third-Party Payments

Refunds are subject to your insurance provider’s policies if the session was billed to insurance.

Any co-pays or out-of-pocket payments must comply with insurance contract rules and may not be refunded.

4. Digital Products or Online Materials

If purchased, digital products (e.g., guides, courses, or resources) are non-refundable once accessed or downloaded.

5. Exceptions

Refunds may be considered at the discretion of Prospering Mind & Wellness Care in cases of administrative errors or other extenuating circumstances.

All refund requests must be submitted in writing via email to [Your Email Address].

6. Contact

For questions about our refund policy, please contact:

Prospering Mind & Wellness Care
[Your Address]
[Your Phone Number]
[Your Email Address]